| APPLY FOR THIS SERVICE |
Send and Receive
To request a fax extension, send an e-mail to telecom@sun.ac.za with the following information:
Building, room, US number of person responsible for fax number, username of person responsible for fax number and the cost centre
Send only
To request a RightFax account for sending faxes, send an email to telecom@sun.ac.za with the following information:
Building, room, US number of person responsible for RightFax account, username of person responsible for RightFax account. |
| FUNCTIONS AND FEATURES |
Provides an electronic medium for sending and receiving faxes. Fax-to-e-mail
RightFax Until allows faxes to be sorted by status
Allows for the addition of delegates to the Fax Mailbox
Create a personalized phonebook of fax numbers
Cover sheets are customizable
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| SERVICE AND SUPPORT |
Service Hours
24/7 (Network dependency)
Service Support
Assistance and enquiries: IT Service Desk 021 8084367 or help@sun.ac.za
Service Targets
99,9% availability
Restore service within 2 hours for a Severity 1 outage, within 24 hours for Severity 2 outage, and within 48 hours for a Severity 3 outage.
Delivery Scope
All affiliated campuses of Stellenbosch University |
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