| IT SUPPORT FOR CONFERENCES & WEBINARS |
| Monday - Friday |
Half day |
R1628 |
|
Full day |
R2943 |
| After hours |
Less than 4 hours |
R2358 |
| |
More than 4 hours |
R4247 |
|
|
|
|
| CALL OUT FEES - FOR IT SUPPORT OFF CAMPUS |
| Stellenbosch vicinity (within 20Km of the University) |
|
R960 |
| |
|
|
| SOFTWARE |
| Windows operating system |
|
Request pricing |
| Microsoft Office |
|
Request pricing |
| Other |
|
Request pricing |
| |
| GENERAL SUPPORT OF ASSET DEVICES |
| Data transfer/backup |
Less than 15GB |
R1419 |
| |
More than 15GB |
R2431 |
| Reloading of operating system (OS) |
Apple Macbook or Ipad |
R745 |
| |
Non-standard assets (e.g Acer, Toshiba, Sony etc.) |
R745 |
| Diagnostic check & Software repair
| Non-standard assets (e.g Acer, Toshiba, Sony etc.)
| R305 |
|
| During the exam period |
Normal work hours |
No additional charge |
| |
After hours < than 4 hours |
R3955 |
| |
After hours > than 4 hours |
R7868 |
| Conferences or workshops |
WiFi setup per day |
R543 |
| |
|
|
| OUT OF WARRANTY ASSETS |
| Diagnostic Check per device/Handling Fee Per device |
|
R305 |
| Vetting and Activation of Device (includes up to 5 devices) |
Check device for OS/virus/security before granting access to network |
R540 |
Install windows on a MAC / In-house data recovery on an internal/external hard drive
|
|
R1230 |
| Format and reinstall |
Windows/MAC |
R745 |
| Replacements of hardware components |
|
Quote will be sent - at cost |
| Send to a 3rd party |
|
Rejection fee. Prices guided by supplier policy |
| |
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