Bookings 3 weeks in advance by sending an e-mail request to help@sun.ac.za with the following information:

Date of the conference
Location
Number of delegates

Service hours

The service will run on the time(s) and venue(s) specified in the application.

The service is dependent on other services, such as the network.

Support hours

Assistance and enquiries: IT Service Desk 021 8084367 or help@sun.ac.za. Onsite support at additional cost.

Service Targets

Restore service within 2 hours for a Severity 1 outage, within 24 hours for Severity 2 outage, and within 48 hours for a Severity 3 outage.

Delivery Scope

All affiliated campuses of Stellenbosch University

R543-00 per day for the Wi-Fi setup.

There may be additional charges if temporary wireless access points need to be installed.

General IT Service costs​

Contact@ITservices