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        | APPLY FOR THIS SERVICE |  
        | Apply  for service online or contact the IT Service Desk at  021 808  4367 or log a service request on the ICT Partner Portal. All projects (and surveys) for degree purposes, in which humans, institutions, organisations or communities/groups are involved or approached as participants, must be submitted to the Departmental Ethics Screening Committee (DESC) for review.  |  
        | FUNCTIONS AND FEATURES |  
        | The web-based e-Survey service (SUNSurveys) is available to support academic staff and students of the University of Stellenbosch using online surveys for their academic research. SUNsurveys is also regularly used for staff opinion polls, voting and service delivery surveys. |  |  | 
      
        | SERVICE AND SUPPORT |  
        | Service HoursThe  service will run 24/7, except when upgrades and maintenance are scheduled. The  service is dependent on other services, such as the network. Service   Support
 Our  support specialists are available for support during office hours. Service Targets
 We will do  our best to help you as quickly as possible (contact helpdesk). We will try to fix problems within 4 hours. |  |  |  |